Izloženost stresu medicinskih sestara i tehničara na odjelu objedinjenog hitnog bolničkog prijema OB Šibenik

master's thesis

• Title (english): Exposure to stress of nurses and technicians in the united emergency admission unit at the general hospital in Šibenik
• Author: Nikolina Višnjić Junaković
• Mentor: Danijela Štimac Grbić (mentor)
• Committee member: Milan Milošević (predsjednik povjerenstva)
• Committee member: Aleksandar Džakula (član povjerenstva)
• Committee member: Danijela Štimac Grbić (član povjerenstva)
• Granter: University of Zagreb; School of Medicine; (Department of Social Medicine and Health Care Organization); Zagreb
• Defense date and country: 2018-09-21, Croatia
• Scientific / art field, discipline and subdiscipline: BIOMEDICINE AND HEALTHCARE; Public Health and Health Care; Social Medicine

Abstract

Profesionalni stres u radnom okruženju je specifična vrsta stresa, čiji je izvor u samom radnom okruženju. Individualna je procjena i doživljaj objektivnog stanja ili događaja koji utječe na pojavu stresa. Zdravstveni djelatnici imaju visok stupanj izloženosti stresnim situacijama i nastanku sindroma izgaranja zbog velike odgovornosti prema ljudskom životu i zdravlju, te su izloženi specifičnim stresorima (kemijski, biološki, fizikalni).
Cilj istraživanja bio je ispitati koji su najučestaliji čimbenici stresa kojima su izložene medicinske sestre i tehničari na Odjelu objedinjenog hitnog bolničkog prijema OB Šibenik, te postoji li razlika u doživljaju stresa s obzirom na sociodemografska obilježja (spol, dob, ukupnu duljinu radnog staža i završeni stupanj obrazovanja).
Ukupan broj ispitanika koji su sudjelovali u anketiranju je 26 [N=26]. Opći podaci o sudionicima prikupili su se Upitnikom sociodemografskih podataka, ukupan doživljaj stresa mjeren je Upitnikom stresora na radnom mjestu bolničkih zdravstvenih djelatnika (Milošević, 2010). Sudionici su upitnik ispunjavali na svojem radnom mjestu, a istraživanje je bilo tipa papir-olovka.
Objedinjeni hitni bolnički prijem jedno je od najstimulativnijih i najizazovnijih okruženja u kojima radi medicinska sestra, ali isto tako i jedno od najstresnijih radnih mjesta zdravstvenih djelatnika. Rezultati dobiveni u ovom istraživanju pokazuju da ima povezanih čimbenika u odnosu na količinu stresa na radnom mjestu medicinske sestre/tehničara na objedinjenom hitnom bolničkom prijemu (OHBP). Najjači stresor je preopterećenost poslom, izloženost neprimjerenoj javnoj kritici i noćni rad. Ženama je organizacija i financije značajno jači stresor nego li muškarcima. Smjenski rad je značajno stresniji kod ispitanika s 12 i više godina radnog staža.

Abstract (english)

Professional stress in the work environment is a specific type of stress, whose source is in the work environment itself. An individual assessment and an experience of the objective state or event are affecting at the appearance of stress. Healthcare professionals have a high degree of exposure to stressful situations and the emergence of combustion syndrome due to their great responsibility for human life, health and are exposed to specific stressors (chemical, biological, physical).
The aim of the study was to examine the most frequent stress factors on which are exposed nurses and technicians at the United emergency admission unit at the General hospital in Šibenik, and whether there is a difference in stress experience with regard to socio-demographic characteristics (sex, age, total length of work and completed degree of education ).
The total number of respondents who participated in the survey was 26 [N = 26]. The general data on participants were collected by the questionnaire of sociodemographic data, the total stress experience was measured by the Stressor Questionnaire at the workplace of hospital healthcare workers (Milošević, 2010). Participants completed the questionnaire at their workplace, and research was a paper-pencil type.
United emergency admission unit is one of the most stimulating and most challenging environments in which a nurse is working, but also one of the most stressful jobs of healthcare professionals. The results obtained in this study show that there are related factors in relation to the amount of stress at the work position of nurses / technicians at the United emergency admission unit . The toughest stressor is overwork, exposure to inappropriate public criticism and night work. To women, organization and finances are significantly more stressful than to men. The shift work is significantly more stressful at subjects with 12 years of work experience or more.

• Keywords: stres; objedinjeni hitni prijem; medicinske sestre i tehničari
• Keywords (english): stress; united emergency unit; nurses and technicians
• Language: croatian
• URN:NBN: urn:nbn:hr:105:630229
• Study programme: Title: Studies in Nursing; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra sestrinstva (magistar/magistra sestrinstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2019-02-27 09:42:00