Procjena utjecaja rada u integriranoj bolničkoj hitnoj službi na zdravlje i radnu sposobnost djelatnika

master's thesis

• Title (english): Assessment of the impact of work in the integrated hospital emergency department on the health and working ability of employes
• Author: Damir Strapajević
• Mentor: Jadranka Mustajbegović (mentor)
• Committee member: Milan Milošević (predsjednik povjerenstva)
• Committee member: Jagoda Doko Jelinić (član povjerenstva)
• Committee member: Jadranka Mustajbegović (član povjerenstva)
• Granter: University of Zagreb; School of Medicine; (Department of Environmental and Occupational Health); Zagreb
• Defense date and country: 2014-09-23, Croatia
• Scientific / art field, discipline and subdiscipline: BIOMEDICINE AND HEALTHCARE; Public Health and Health Care; Health Ecology

Abstract

Uvod: Istraživanja pokazuju jasnu povezanost stresa na radu, zdravlja i radne sposobnosti zaposlenih.
Cilj: Procijeniti utjecaja rada u integralnoj bolničkoj hitnoj službi na zdravlje i radnu sposobnost njenih djelatnika. Specifični ciljevi: ispitati pojedine specifične stresore na radnim mjestima; utvrditi vrijednost pokazatelja radne sposobnosti zaposlenih te povezanost intenziteta doživljenog stresa i procijenjene radne sposobnosti.
Ispitanici i metode: Ispitanici su 101 zaposleni u Centru za hitnu medicinu Kliničkog bolničkom centra Zagreb, dobi od 18 do 65 godina: pomoćni djelatnici u zdravstvu, administrativno osoblje, medicinske sestre i tehničari, liječnici. Istraživanje je provedeno u od kolovoza do prosinca 2013. Sudjelovanje je bilo dragovoljno i anonimno, a provedeno primjenom standardiziranih upitnika Upitnikom o stresorima na radnom mjestu bolničkih zdravstvenih djelatnika i Upitnikom za određivanje indeksa radne sposobnosti (engl. WAI- Work Ability Index). Povezanosti među kontinuiranim varijablama načinjena je Pearsonovim koeficijentom korelacije.
Rezultati: Najznačajniji stresori se odnose na organizaciju posla i financijska ograničenjima: preopterećenost poslom, loša organizacija posla, nedostatan broj djelatnika, neadekvatna materijalna sredstva za rad, noćni rad. Pokazatelj radne sposobnosti na razini cijele skupine ispitanika je 40,16 (vrlo dobar). Povezanost intenziteta stresa i radne sposobnosti (p=0,066) pokazuje da manji intenzitet stresa uvjetuje bolju radnu sposobnost.
Zaključak: Čimbenici stresa znatno utječu na radnu sposobnost i zdravlje zaposlenih u integriranoj bolničkoj hitnoj službi. Rukovodstvo treba poduzeti odgovarajuće mjere za poboljšanjem uvjeta rada tr radne sposobnosti zaposlenih.

Abstract (english)

Introduction : A clear association between stress at work, health and working ability have been showen.
Aim: To assess the impact of work within the Integrated hospital emergency department on health and work ability of its employees. Objectives: to determine specific work-related stressors, to assess the work abilty of employees, and relationship of experienced stress and the work ability.
Subjects and Methods: Participants were 101 employees (age 18 to 65 years) from the Center for Emergency Medicine, Clinical Hospital Centre Zagreb: paramedics, administrative staff, nurses and technicians, doctors. Study was made from August to December 2013. Participation was voluntary and anonymous. Standardized Occupational Stress Questionnaire for Hospital Health Care Workers (OSQ-HHCW) and Work Ability Index Questionnaire (WAI) were used. Correlation between continuous variables was made by Pearson correlation coefficient.
Results: The most significant stressors were related to the organization of work and financial constraints: work overload, poor organization of work, inadequate staffing, inadequate material resources for work, night work. For all participants WAI was 40.16 (very good). Smaller intensity of stress at work was correlated with better work ability (p=0.066).
Conclusion: Stressors at work significantly affect working ability and health of employees in Integrated hospital emergency department. Hospital management is obliged to take prompt action at the organizational level by improving the general conditions of work. It is also necessary to take measures to improve health and working capacity at the level of individuals.

• Keywords: stres na radu; zdravlje; radna sposobnost; djelatnost zdravstva; hitna služba
• Keywords (english): stress at work; health; work ability; Emergency Health Care
• Language: croatian
• URN:NBN: urn:nbn:hr:105:423544
• Study programme: Title: Studies in Nursing; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra sestrinstva (magistar/magistra sestrinstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2015-11-06 13:42:47