Pregled intervencija usmjerenih na smanjenje stresa na radnom mjestu u medicinskih sestara zaposlenih na psihijatrijskim odjelima

master's thesis

• Title (english): Review of interventions aimed to reduce stress in nurses employed in psychiatric clinics
• Author: Aleksandra Cigrovski
• Mentor: Selma Šogorić (mentor)
• Committee member: Tea Vukušić Rukavina (predsjednik povjerenstva)
• Committee member: Milan Milošević (član povjerenstva)
• Committee member: Selma Šogorić (član povjerenstva)
• Granter: University of Zagreb; School of Medicine; (Department of Social Medicine and Health Care Organization); Zagreb
• Defense date and country: 2017-09-28, Croatia
• Scientific / art field, discipline and subdiscipline: BIOMEDICINE AND HEALTHCARE; Public Health and Health Care; Social Medicine

Abstract

Stres na radnom mjestu uzrokuje niz problema i poremećaja u radnom procesu te zdravstvenom stanju, psihološkom i socijalnom funkcioniranju (1). Stres na radu je specifična vrsta stresa čiji je izvor u radnom okolišu. Stres povezan s radom je odgovor kojim ljudi reagiraju kada se susretnu sa zahtjevima rada i pritiscima koji ne odgovaraju njihovom znanju i sposobnosti da se sa njima nose. Stres se javlja u širokom rasponu radnih okolnosti, a često se pogoršava kada zaposlenici osjećaju da imaju slabu potporu od nadglednika, kolega te kada imaju slabu kontrolu nad radom i načinom svladavanja radnih zahtjeva i pritisaka. U ovom preglednom radu obraĎena je tema štetnosti stresa, čije djelovanje ima niz posljedica te fizioloških, psiholoških i bihevioralnih reakcija. Rad ţeli ponuditi sistematičan pregled postupaka za prevenciju i sprečavanje štetnih ishoda stresa. Skrb za mentalno zdravlje zaposlenika, a osobito vrlo stresnih zanimanja poput zanimanja medicinske sestre, nije luksuz već profesionalna obveza. U organizaciji koja se brine o svojim zaposlenicima, istaknuto mjesto treba imati sustavno planiranje i provoĎenje organizacijskih mjera za smanjenje radnog stresa. U ovom radu bit će ponuĎene organizacijske intervencije koje za cilj imaju prevenciju stresa. Dosadašnje spoznaje jasno ukazuju da je smanjenje rizika od stresa u radnom okruţenju vezano uz učinkovito upravljanje koje respektira moguće probleme vezane uz stres, pronalazeći odgovarajuća organizacijska rješenja i uključujući zaposlenike u traţenje tih rješenja.

Abstract (english)

Once it occurs, stress at work causes a wide spectrum of problems and challenges in the work environment as well as it affects mental health, physical and social wellbeing of a person. When a person is faced with challenges and deadlines which question and go beyond his/her capability, stress occurs. At work stress appears in all different circumstances and often progresses when there is not much support from the management and colleagues, or when one is challenged by expectations and a workload. A theme of this master´s thesis are negative physical, psychological and behavioural differences in a person caused by stress. A good work strategy would mean a stress prevention and would lessen its negative influence on employees such as medical workers without whom our society cannot go without. Strategic planning and a correct organisational approach to reduce stress at work is essential in the organisation that takes good care of its employees. Organisational interventions and their aim to reduce stress is the main theme of this master´s thesis. Research shows that proactive and effective leadership/management, that respects its employees and challenges they face, significantly reduces possibility of stress by offering solutions and including employees in creating them.

• Keywords: stres; stresor; prevencija stresa; stres na poslu; intervencije
• Keywords (english): stress; stress prevention; stress at work; interventions
• Language: croatian
• URN:NBN: urn:nbn:hr:105:576200
• Study programme: Title: Studies in Nursing; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra sestrinstva (magistar/magistra sestrinstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2018-03-19 12:35:51