Procjena kvalitete zdravstvene njege u bolničkoj sredini

master's thesis

• Title (english): Assessment of health care quality in the hospital setting
• Author: Jasminka Ganić
• Mentor: Zrinka Bošnjak (mentor)
• Committee member: Ana Budimir (predsjednik povjerenstva)
• Committee member: Goran Tešović (član povjerenstva)
• Committee member: Zrinka Bošnjak (član povjerenstva)
• Granter: University of Zagreb; School of Medicine; Zagreb
• Defense date and country: 2023-09-28, Croatia
• Scientific / art field, discipline and subdiscipline: BIOMEDICINE AND HEALTHCARE; Clinical Medical Sciences

Abstract

U bolničkoj sredini zdravstvenu njegu treba kontinuirano procjenjivati kako bi
se pravovremeno identificirale slabe točke pokazatelja kvalitete, te asertivnom i
pravovremenom primjenom strategija i intervencija za poboljšanje unaprijedila kultura
sigurnosti pacijenata.
Čimbenici koji ukazuju da rad medicinske sestre ima pozitivne učinke
zdravstvene njege na sigurnost pacijenta su primjena znanja utemeljenog na
znanstvenim dokazima, koordinacija timskog rada, pravodobni protok informacija u
timu, kontinuirana evaulacija skrbi i implementacija novih znanja i tehnologija u
zdravstvenoj njezi. Pravodobno i standardizirano dokumentiranje rada medicinskih
sestara utemeljeno na dokazima i novim digitalnim tehnologijama ključni je čimbenik
za učinkovitu komunikaciju unutar tima i interdisciplinarno, a doprinosi kvalitetnijim
ishodima kontinuiteta zdravstvene skrbi pacijenta.
U Sjedinjenim Američkim Državama (SAD) bilježenje sestrinske dokumentacije
o skrbi pacijenta, procjeni procesa i mjerama ishoda služe za praćenje učinkovitosti
rada zdravstvenih djelatnika i usklađenosti zdravstvene ustanove sa standardima.
Analizom odstupanja od smjernica određuju se vjerodajnice koje se dodjeljuju
zdravstvenim djelatnicima u svrhu provjere njihovog djelovanja.
Cilj ovog diplomskog rada je kroz pregled literature Hrvatske, Europe, SAD - a,
Japana i Saudijske Arabije uočiti inovacije i moguće promijene u sustavu bolničke skrbi
i edukacije koje bi mogle značajno pomoći pacijentima i osoblju bolničke sredine u
Hrvatskoj.

Abstract (english)

In the hospital environment, health care should be continuously evaluated in
order to timely identify weak points of quality indicators, and by assertive and timely
application of strategies and interventions for improvement, improve the culture of
patient safety.
Factors that indicate that a nurse's work has positive health care effects on
patient safety are the application of knowledge based on scientific evidence,
coordination of teamwork, timely flow of information in the team, continuous evaluation
of care and implementation of new knowledge and technologies in health care. Timely
and standardized documentation of nurses' work, based on evidence and new digital
technologies, is a key factor for effective communication within the team and
interdisciplinary, as well as contributes to better outcomes of continuity of patient health
care.
Verification of nursing documentation on patient care, process assessment and
outcome measures are used to monitor the efficiency of healthcare professionals and
compliance of the healthcare institution with standards, analysis of deviations from
guidelines, legal protection and determination of credentials assigned to healthcare
professionals within the healthcare institution.
The goal of this thesis is to identify innovations and possible changes in the
system of hospital care and education that could significantly help patients and hospital
staff in Croatia through a review of the literature of Croatia, Europe, the USA, Japan
and Saudi Arabia.

• Keywords: procjena; zdravstvena njega; tehnologija; robotika; edukacija
• Keywords (english): assessment; health care; technology; robotics; education
• Language: croatian
• URN:NBN: urn:nbn:hr:105:464877
• Study programme: Title: Studies in Nursing; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra sestrinstva (magistar/magistra sestrinstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2024-04-18 09:06:00