Prezentizam i apsentizam medicinskih sestara zaposlenih u jedinicama intenzivne i postintenzivne skrbi

master's thesis

• Title (english): Presentism and absenteeism of nurses employed in intensive and postintensive care
• Author: Sanja Mihalković
• Mentor: Milan Milošević (mentor)
• Committee member: Iskra Alexandra Nola (predsjednik povjerenstva)
• Committee member: Jagoda Doko Jelinić (član povjerenstva)
• Committee member: Milan Milošević (član povjerenstva)
• Granter: University of Zagreb; School of Medicine; (Department of Environmental and Occupational Health); Zagreb
• Defense date and country: 2017-09-25, Croatia
• Scientific / art field, discipline and subdiscipline: BIOMEDICINE AND HEALTHCARE; Public Health and Health Care; Health Ecology

Abstract

Uvod: Medicinske sestre su odgovorne da bolesnik, kao i članovi njegove obitelji, dobiju najbolju moguću zdravstvenu njegu. Optimalan broj medicinskih sestara preduvjet je za dobru kvalitetu zdravstvene njege u jedinicama intenzivne skrbi. Prezentizam je pojava kada zaposlenici dođu na posao, ali iz različitih razloga ne rade svoj posao na odgovarajući način. Razlog prezentizmu mogu biti i zdravstvene poteškoće (prezentizam zbog bolesti). Suprotnost prezentizmu je apsentizam – pojava kada zaposlenici izostaju s posla.
Cilj: Utvrditi učestalost prezentizma i apsentizma medicinskih sestara zaposlenih u jedinicama intenzivnog i postintenzivnog liječenja Kliničkog bolničkog centra Zagreb.
Ispitanici: 100 medicinskih sestara zaposlenih u jednicama intenzivne i postintenzivne skrbi Kliničkog bolničkog centra Zagreb.
Metode: presječno istraživanje provedeno je upitnicima Stanfordska ljestvica za mjerenje prezentizma (SPS-6) i Svjetske zdravstvene organizacije za mjerenje zdravlja i radne učinkovitosti (WHO HPQ). Distribucije kvantitativnih varijabli su opisane konvencionalnim mjerama deskriptivne statistike.
Rezultati: Prezentizam zbog bolesti zabilježen je u trećine ispitanika (33%). Stopa prezentizma iznosi niskih 11%, a stopa apsentizma 15,46%. Na odjelima sa boljim omjerom sestara naprema pacijenta veća je stopa apsentizma.
Zaključak: Prezentizam zbog bolesti, prezentizam i apsentizam dio su kulture neke zajednice, u konkretnom slučaju odjela. Pojave oba promatrana oblika prezentizma kao i apsentizma, učestalije su na pojedinim odjelima.

Abstract (english)

Introduction: Nurses are responsible for getting the best possible health care for a patient and his family members. The optimal number of nurses is a prerequisite for a good quality health care in intensive care units. Presentation is a situation when employees come to work but for various reasons they do not do their job properly. The cause of presentism may also be health problems (presentism due to illness). Opposition to presentism is absentism - occurs whenemployees are absent from work.
Objective: To determine the frequency of presentism and the apsentism of the medical personnel employed in the units of intensive and postintensive treatment of the Clinical Hospital Center Zagreb.
Respondents: 100 nurses employed in the units of intensive and postintensive care of the Zagreb Clinical Hospital Center.
Methods: Cross-sectional research was conducted on the Stanford Spectrum Measurement Presentism Scales (SPS-6) and the World Health Organization for Measurement of Health and Work Performance (WHO HPQ). Distributions of quantitative variables are described by conventional descriptive statistics.
Results: One third of the respondents (33%) reported the presence of the disease. Presentism rates are low at 11% and the rate of absentism is 15.46%.
Conclusion: Presentism due to illness, presentism and absenteeism is part of the culture of a community, in the particular case of the department. The features of both observed forms of presentism as well as of absentism are more common in certain departments.

• Keywords: prezentizam zbog bolesti; prezentizam; apsentizam
• Keywords (english): presentism due to illness; presentism; absenteeism
• Language: croatian
• URN:NBN: urn:nbn:hr:105:542673
• Study programme: Title: Studies in Nursing; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra sestrinstva (magistar/magistra sestrinstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2018-03-21 10:31:37